Lifetime Warranty
YOULAI® Lifetime Warranty
- YOULAI® extends a lifetime warranty to the original purchaser of any YOULAI® product, starting 30 days after the date of purchase, covering defects in workmanship and materials for the lifetime of the product.
- This warranty is exclusive to the original purchaser and cannot be transferred.
- Misuse, tampering, neglect, accidents, improper installation, or failure to follow provided instructions will void the warranty.
- Normal wear and tear are not covered by this warranty.
- The company's sole obligation under this warranty is limited to repair or replacement of faulty components at no charge to the purchaser during the warranty period.
- Contact YOULAI® directly for warranty service. If a return is necessary, obtain a Return Authorization Number from YOULAI® first, along with providing proof of purchase and a description of the defect.
- Unauthorized returns without a Return Authorization Number may be rejected, and YOULAI® will not be responsible for any costs associated with these returns.
- YOULAI® is not liable for loss or damage during shipping. Returns must include the original invoice for warranty validation.
- The exclusive remedy for this warranty is product repair or replacement. YOULAI® is not liable for any indirect or consequential damages from product use or misuse.
- This warranty provides you with specific legal rights, and you may have other rights which vary from state to state.
- Products not purchased directly from YOULAI® must be warranted through the original seller. This warranty is void if the product is purchased privately outside of authorized channels.