Shipping policy
Shipping Policy
Last Updated: 2026/4/21
1. Processing Time
Orders are processed within 1–2 business days.
2. Shipping Time
We primarily ship orders from our U.S. warehouse.
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U.S. Warehouse Orders: Estimated delivery within 3–5 business days
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China Warehouse (if U.S. stock is unavailable): Estimated delivery within 7–10 business days
Please note that delivery times are estimates and may vary due to factors such as carrier delays, customs processing, or peak seasons.
3. Shipping Fees
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United States: Free shipping is available for most orders within the continental U.S.
The following regions are excluded from free shipping:
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Hawaii
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Alaska
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Puerto Rico
For these regions and for international orders, shipping fees may vary. Please contact our customer support team for detailed shipping costs.
4. Tracking
Tracking information will be provided once your order has been shipped.
5. Delays
We are not responsible for delays caused by:
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Shipping carriers
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Customs clearance
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Weather conditions
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Other unforeseen circumstances beyond our control
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Lost Packages
If your package is lost in transit, please contact us at support@youlaisafe.com. We will assist you in resolving the issue with the carrier.